Returns & Exchanges
At Turn Me Royal, we want you to be completely satisfied with your custom home decor and royal portraits. If your artwork doesn't meet your expectations, our 30-day satisfaction guarantee ensures a seamless replacement or refund process.
Initiate Your Request
Contact our royal support team via email with your order number and a brief explanation of why you are requesting a return or exchange.
Review and Approval
Our design experts will review your request within 24-48 hours to determine if a free revision, a full reprint, or a return is the best solution for your needs.
Prepare the Package
Once approved, securely package the item in its original protective casing to ensure the canvas or frame is not damaged during the transit back to our studio.
Receive Your Refund or Exchange
After we receive and inspect your returned item, we will process your full refund to the original payment method or ship out your newly revised custom artwork.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing